Karen O.


Karen started at Crossroads in July 2021 as part of the reception team.  She comes to Thunder Bay from southern Ontario with more than 25 years experience in veterinary medicine, both in customer service and management.  Her passion is helping people who own pets and improving their experience with each interaction.

Karen shares her home with 3 young Bengals and Oliver, their 14 year old Cockapoo.

Outside of work, Karen enjoys spending time with both her human and fur family, also getting to explore Thunder Bay and the surrounding area.